Wanderings, travel, photographs and skiing…

Archive for January, 2010

When is a WiFi not a WiFi network?

By on January 25, 2010 in USA

The answer:  When you are using the one at Boston Airport WiFi. At Boston Logan Airport they have a supposedly free WiFi network.  However, it is so crippled and throttles back on activity with such aggression that it is useless….  Why bother installing something that doesn’t work? So, if you are skiing in New England and […]

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American Airlines – do they know the meaning of customer service?

By on January 24, 2010 in USA with 0 Comments

Here is a fair question: Does American Airlines understand the concept of customer service?  I would have to say NO. The Story The Flight Out: On the way out from London to Boston my original flight was cancelled.  No reason was ever given, and I was transferred to a flight 6 hours later.  The result of this was […]

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